Tips about cooks

Keep the dishwashers back in the kitchen where they belong. Let the bus kids carry out the dishes. They're dressed for the part. Some peoples appetites are ruined because they see some slopped up dishwasher coming out into the main restaurant part with gunk all over his apron carrying, soup, clean dishes, and silverware. Then when his hands are free he cleans out his ear with a car key. Yeah, I've seen that happen.
The same goes for cooks wandering all over the restaurant with a dirty apron on. Keep the cooks in the kitchen so the customers can fantasize how their cook looks. They picture him clean, with a chef hat on, happy and agreeable to cook and substitute any dish they desire. Where in reality the cook is some guy yelling, "Drop the fries!" wearing a greasy apron with hand prints on each side.
Cooks automatically hate anyone who sends back a plate to be recooked because it was over or under cooked. All cooks think that they are perfect and only send out perfect plates, and they can't stand it when anyone complains. You the customer will never know this. You are thinking they will graciously re-cook whatever you wanted, but you will still get lambasted behind the grill. The only way they will actually gracefully re-cook something is if it was the waitresses fault, or the customers fault: Such as the waitress dropped it as she was serving it, or the customer dropped it. It can't be a complaint about HOW the food was cooked. And when he's faced with a substitution he mumbles obscenities to himself. Believe me, there is NO cook who LIKES to substitute things on the menu. They will do it, but none of them like to even if you are their so called "favorite" customer.
And remember, no matter how nice you are when you complain about the food, service, or no matter how sweet you are when you ask to substitute something, we will still talk about you in the kitchen when you leave, and we will be ready for you next time.